Nanticoke Ear, Nose, & Throat Associates
Office Policies

We would like to welcome you to Nanticoke Ear, Nose & Throat Associates, P.A. This is a private practice that cares for a variety of patients. We accept most private insurance carriers, Medicare and Medicaid. Everyone is treated equally and with respect.

As your healthcare provider, we expect you to attend all scheduled appointments, have all necessary laboratory work and testing completed, and take any medications as prescribed.

Again, welcome to Nanticoke Ear, Nose & Throat Associates. We will strive to provide you with optimal care and respect, and we ask the same in return.

Joseph P. Olekszyk, D.O.,M.Sc.

Below is a list of some of our office policies:

• We allow a fifteen (15) minute grace period, and anyone arriving after that time will be asked to reschedule. This grace period is a privilege not to be abused.

• We require that all current insurance cards be presented at registration. If these are not available, you will be asked to pay for your visit or the appointment will be rescheduled.

• Children under the age of 18 must be accompanied by a parent or legal guardian. A signed note by the parent or legal guardian will be accepted prior to the visit.

• We require 24 hour advance notice if you are unable to keep your appointment. There will be a $50.00 fee for No-Show appointments.

• There is a minimum administrative fee of $10.00 to copy records. We require 24 hours advance notice and payment is due prior to providing this service.

• There is a administrative fee of $25.00 to have claims completed. We require 24 hours advance notice and payment is due prior to providing this service.

• All co-pays and self-paying patients are expected to pay in full at the time of your visit. There will be a $30.00 service charge for all returned checks.

• Prescriptions requested by 12 noon will be called in to the pharmacy by 5:00 p.m. that same business day.(non-narcotic prescriptions only) If you make a request on Friday after 12 noon, your prescription will be called in by Monday at 4:30 p.m.

• We apply finance charges to accounts over 60 days.

• Should your account go to collections, you will be responsible for any collection fees or commissions associated with that assignment.